24/7 support for all mission critical services
We provide complete support for all software installed on desktops & servers, i.e., operating environment, Network Operating Systems, Mail Servers and any other that the client may have. Servers include Windows 2000/2003, Microsoft SBS 2000/2003, Microsoft Exchange 2000/2003, Novell NetWare 4.x/5.x, Linux and others.
For desktops, we provide support for the base operating environment, office productivity suites, mail clients and any other software that the organization may be using for their daily work.
We are skilled at handling all kind of hardware ranging from desktops, servers, printers, backup devices and associated hardware that the client may have. We also handle all networking equipment like hubs, switches and routers.
We work with agreed upon SLAs (Service Level Agreements) to ensure that everything is pre-defined, and adhered to.